Insignia Software Update
Insignia Smart Speaker firmware update issues - NS-CSPGASP-B
I brought three of these over Black Friday and none of them work. Setup works fine but does not download new firmware during initial setup. The google assistant works fine for about an hour. After an hour, when I say Hey Google, it says 'hmm something went wrong' or 'there was a glitch'.
Insignia support management team will address the case based on the priority and update the customer. The Insignia support specialist will notify the customer by phone or email. Once a customer is satisfied the specialist will close the case. Download the necessary firmware from the Insignia website. If a dialogue box pops up, save the firmware update to your flash drive. When the firmware is done downloading to your flash drive, remove it from your computer.
I think it’s an issue with the stock firmware 105 that it ships with. Download impossible by shontelle.
firmware won’t update overnight or by force reset.
Has anyone had similar issues? And were you able to fix it? This is crazy infuriating.
Insignia Ns-nav01 Software Update
Thanks in advance-
Insignia Drivers Windows 10
Edit: So oddly enough, I added one speaker to a random gmail account that I never use. I skipped voice match. It stayed 'working' over night which is the longest I've ever seen. Usually the speakers stop within an hour and I start getting the error. I still haven't received any firmware updates yet but I am still hopeful. Will update the post if I finally receive it.
Insignia Driver Update Tool
More Edit: When it says 'there was a glitch' it seems to be some type of authentication issue. I removed the device from my 'home' but did not do a hard reset. In the home app, the speaker still showed up and there is some text under it that says link to account (or something like it). I relinked it to my account (again without factory reset) and it started working again. Let's see if it stays!
12/12 UPDATE! Sent my Mac address to the engineers a couple days ago and all of them updated today on their own. Try a hard reset now and set them up!
