I recently needed an Ethernet adapter for my laptop, which has USB and WiFi (of course) but no Ethernet. Somebody offered me an Apple USB-to-Ethernet adapter.I figured Windows would offer the driver automatically, after which I could use the computer in places where only wired networks were available. We ordered this Microsoft Surface USB to Ethernet adapter from Art Specialty Company. We needed to know if this would work on a Surface RT Without Drivers. We could not determine if the adapter needed drivers before we ordered it. No one would return our e-mail questions. When we received the adapter it did not work.
05-30-201712:29 PM
We are using SCCM to image about 10 EliteBook x360 1030 Gen 2, and installing Windows 10 Enterprise (1703) x64. Everything goes well during the task sequence until the reboot following the driver installation. Once it reboots, it completely drops the ball on SCCM. Device driver installation proceeds, and then eventually, it makes it to the login screen, where I end up having to use the local admin password to login, as it has not joined our domain. Log in, and Windows 10 sees that there is a device plugged in (USB 3.0 device), but doesn't recognize it as a network adapter until it is unplugged and plugged back in. Also, it should be noted, that after the driver installation, the lights on the network adapter go off, and do not come back on.
I've downloaded the driver pack for this model and imported the drivers into the boot image (PE), and into the driver package.
06-06-201701:42 AM
1. Remove the Bluetooth drivers from the drivers package
2. Install the Bluetooth driver as an application
06-06-201708:57 AM
I downloaded the driver pack from HP and according to the readme it does not include the BT driver. Here is a list of the drivers it includes.
Alcor Micro Smart Card Reader Driver, version 1.7.45.12
Alps HID Mouse Driver, version 8.2206.1717.610
ASMedia eXtensible Host Controller (xHCI) Driver, version 1.16.44.1
Broadcom Ethernet Controller Drivers -64bit (BNB), version 17.4.0.1
Conexant HD Audio Driver 2016, version 11.39.2168.57.Q.53 (Updated)
Conexant USB Audio Driver for Docks, version 1.31.36.19
HP Universal Camera Driver 2016, version 2016.0.0.9
HP Wireless Button Driver, version 1.1.18.1
Intel Chipset Installation Utility, version 10.1.1.38
Intel Dynamic Platform and Thermal Framework Driver for Kabylake, version 8.2.11001.3279
Intel HID Event Filter Driver, version 1.1.1.318
Intel Management Engine Components Driver, version 11.6.0.1045
Intel Rapid Storage Technology Driver, version 15.2.3.1031
Intel Sensor Hub Components Driver for Kabylake, version 3.0.30.1119
Intel Serial IO Driver, version 30.100.1633.03
Intel Thunderbolt 3 Secure Connect for 2016, version 16.2.55.275
Intel Video Driver and Control Panel, version 15.45.4574
Intel WLAN Driver for Microsoft Windows 10, version 19.40.0.3
Intel Virtual Buttons Driver, version 1.1.0.21
Realtek USB and PCIe Media Card Reader Drivers, version 10.0.370.142
Synaptics VFS7552 WBF Touch Fingerprint Driver, version 5.2.5002.26
Wacom AES Digitizer Driver, version 7.3.4.30
06-06-201706:00 PM
Although it seems totally unrelated, we did find that not including the Intel BT drivers worked for us. Otherwise, the HP USB Ethernet adapter would die after installing the driver stage in SCCM's Task Sequence.
Don't rely on the read me - check the driver package itself. Or use the HP SoftPaq manager to download the drivers that you need (i.e. missing).
Also, in your task sequence, do you use the Apply Driver Package step or Auto Apply Driver. If it's the latter it may be picking up other BT drivers in your repo.
06-07-201710:22 AM
We actually use a 3rd party imaging solution and just use DISM to inject the drivers. See the attached list of 3rd party and then all drivers it installs. I don't see any bluetooth drivers in the 3rd party list and I'm hesitant to go in and start ripping out MS drivers. Thanks for the help BTW.
06-08-201703:14 AM
You are right about the Bluetooth drivers - they used to be the problem on HP Spectre x360 G2.
I am currently imaging by adding each driver at a time to see the drivers causing the conflict.
I have narrowed down that the Intel WLAN and Intel Dynamic Platform and Thermal Framework Drivers are the issue BUT only for Win10 1611 and below.
On Win10 1703, the Intel WLAN drivers are built-in and I have restarted the testing. So far I have narrowed it to down to the Intel drivers causing the issue.
Will report again when I have found the exact driver.
06-08-201708:14 AM
These are the things I did, and I did eventually get it to work..
1. Updated BIOS to 1.06
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2. Changed my task sequence, adding the Join Domain or Workgroup step after Apply Device Drivers and after Setup Windows and Config Manager Step.
3. Removed step to install the specific driver package, and just let it pick the drivers it deemed best for the OS.
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